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Organisation Design

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Business Process Review and Re-design

Are your staff working efficiently to inefficient processes?

Has your service introduced new technology systems – but you find your staff are still
working to old processes?

Do you have a recurring backlog of work? This may well be due to the inefficiency of
your underlying processes.


Many Local Authorities now see the value that process review and
re-design can bring.



We have a proven practical methodology that brings sustainable change to your
service performance.

We will develop measurable milestones so that the benefits can be assessed throughout the life of the project and improvements can be demonstrated to
sponsoring stakeholders.

We can work alongside your staff to undertake skills and knowledge transfer to
enable independence for further process review.